FLO Productivity is a systems reengineering process that will produce the optimal IP solution for your organization. The process enables us to reduce the costs of acquisition, installation and use of your system. By answering the questions below, you can help us better understand your needs so we can respond to them as quickly and effectively as possible :

Personal Information Family name, Given name Position Company/Institution Address and postal code E-mail address Telephone Technical Information How many telephone lines do you have ? How many in-house phones do you have ? Do you have any cordless phones ? Yes No If yes, how many ? What is the area (sq. ft/metres) in which the cordless phones are to be used ? On how many floors do you have telephones ? Do you have phones that are used by teleworkers (employees working at home or in other offices) ? Yes No If so, how many ? Do you have an automated response system ? Yes No What is your level of dependence on the phone ? Normal (the telephone can be down during a power outage), High (the system must continue working at least several minutes or hours during a power outage),   How long would this period be (in minutes) ? Critical (the system must have built-in redundancy features and uninterrupted power backup). For how long must the system continue to work after a power outage (in minutes) ? Faxes How many faxes do you have ? Do you use a fax machine at the reception ? Yes No Do you print PDF files ? Yes No Local faxes (1 port fxs) ? Yes No How many ? Remote (1 port fxs + local and remote bandwidth) ? Yes No How many ? Alarm system Do you have an alarm system ? Yes No Is it connected to a party line or a private line ? Party line Private line Internet What type of Internet access do you have ? Who is your Internet service provider ? What is your file transfer capacity ?   Downloads : Uploads : What is your authorized monthly usage ? Call centres Do you have a call centre ? Yes No If yes, how many phones do you have ? How many call queues do you have ?